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What is the return policy?

We do not offer returns or refunds for non-defective products. However, returns or exchanges are only applicable in cases where the product is damaged or incorrect. To raise a claim, an opening video is mandatory. Rest assured, all our products are thoroughly quality-checked and delivered as promised.

Currently, we provide shipping services across India (pan-India), ensuring safe and timely delivery to all major cities and regions. As ZOHAA continues to grow, we plan to introduce international shipping in the near future, allowing our customers worldwide to experience our collections.
 
Yes, our products are designed for regular wear. Handle with care and avoid excessive force to maintain their finish and shine.
 

If your order arrives damaged, please record an unboxing video and contact us immediately. An exchange will be processed only if the damage is clearly visible in the video. Reach out to our support team at Zohaa or call

For any queries or assistance, please reach out to us through the following channels:

  • Instagram:@Zohaa.in
  • Email:
  • Phone / WhatsApp:
  • Business Hours: Mon-Sat: 9 am-6 pm

We’ll be happy to assist you